Why are spreadsheets obsolete for physician scheduling? A case study of Queen's Department Family Medicine.

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Finding and creating a (near-) perfect schedule for all the complex mesh of teams, units, and categories proper to the healthcare organisational structure necessary for quality patient care delivery comes with its share of major challenges.

This case study explains how the Queen's University Department of Family Medicine physician team easily replaced spreadsheets and benefited from the implementation of an Artificial Intelligence (AI) staff scheduling system: MESH AI.

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